Privacy Policy

Please also read our “Terms and Conditions” & “Condition Of Sale

GENERAL

Pattern Faculty (“www.patternfaculty.com”, “we”, or “us”) recognizes the importance of privacy as well as the importance of maintaining the confidentiality of personal information. This Privacy Policy applies to all products and services provided by us and sets out how we collect, use and disclose information concerning users of the Site. This Privacy Policy also applies to use of the Site via a mobile device, either through mobile applications or mobile-optimized websites.

It is the responsibility of the account holder to make sure anyone using his or her computer or any other device to access our website(s) is above the legally allowed age limit as per the laws of the country you are visiting from. You are responsible for all account activity conducted by a minor on your account.

Please take a moment to familiarize yourself with our privacy practices and contact us if you have any questions.

COLLECTION OF INFORMATION

Personal Information

Your privacy is important to us and we have taken steps to ensure that we do not collect more information from you than is necessary for us to provide you with our services and to protect your account.

The information we collect at the time of user registration on the side includes:

  • Your Name
  • Email Address
  • Telephone Number
  • Account User Name
  • Address maybe required to mailing products.

If you are registering through social media platforms such as Facebook, Instagram, Twitter or any other, we may collect the above information and also your social media account name (if different) and the profile picture.

If you are registered as a seller or service provider, in addition to the information mentioned above, we may also collect your identity information, tax registration number and information about your business, such as the Business License Number and other information related to your business.

If you contact our customer service, we may record your conversation with us and collect additional information to verify your identity.

To enable us to provide our products and services to users, we must collect the information mentioned above.  If users do not provide sufficient data marked as necessary, we may not be able to complete the registration process or provide certain products or services.

Transactions

In regards to any transaction and payment method, services, or information, including but not limited to, bank account numbers, billing and delivery information, credit/debit card numbers, expiration dates and security code and tracking information from cheques or money orders may be collected to facilitate the sale and purchase as well as the settlement of purchase price of the products or services transacted on or procured through the Site.

We record details of users’ activities on the Site. Information relating to such transactions (including, but not limited to, the types and specifications of the goods, pricing and delivery information, any dispute records and any information disclosed in any discussion forum) may be collected when transactions are conducted on or facilitated through the Site.

Activity Records and Information

We record users’ buying and browsing activities on our platform including but not limited to IP addresses, browsing patterns, buyer behavioral patterns and equipment information. Besides, we gather statistical information about the Site and visitors to the Site including, but not limited to, IP addresses, browser software, operating system, software and hardware attributes, pages viewed, number of sessions and unique visitors.  Certain data we collect may be defined as personal data under applicable data protection law (“Personal Data”).

USE OF PERSONAL DATA

We collect and use your Personal Data for the following purposes:

  • processing your registration as a user, providing you with a log-in ID for the Site and maintaining and managing your registration;
  • verifying your identity;
  • verifying your eligibility to register as a user of the Site or to use any of our services;
  • providing you with customer service and responding to your queries, feedback, claims or disputes;
  • facilitating communication between buyers and sellers on the Site, processing transactions and payments, assessing advance withdrawal requests from sellers and providing delivery services;
  • assessing account security and transaction risks of members, detecting and preventing fraud and other security incidents;
  • personalizing our communication with you based on your browsing records, equipment information we collect and your order history, and performing research or statistical analysis to improve the content  and layout of the Site, and to improve our product offerings and services;

DISCLOSURE OF PERSONAL DATA

We may disclose and transfer your Personal Data to:

  • our business partners for them to provide you with discounts or offers that may interest you;
  • marketing platforms, such as, but not limited to, Google, Facebook, Instagram, Twitter and Pinterest  to tailor the content you see when visiting our site.   These marketing platforms may combine information they collect on our Site with data on their platforms and data they collect from other websites or through other sources to conduct targeted advertising.  Please note that the activities of these third-party marketing platforms are governed by their own privacy policies and not this Privacy Policy;
  • logistics partners for providing delivery services for buyers, including the return and exchange of products;
  • warranty service providers to provide warranty services;
  • cloud computing service providers to provide cloud storage services;
  • custom agents for customs clearances purposes;
  • customer service providers to provide after-sale services;
  • risk control service providers to assess the security of members’ accounts and transaction risks;
  • to an actual or potential buyer (and its agents and advisers) in connection with any actual or proposed purchase, merger or acquisition of any part of our business, provided that we inform the buyer it must use your Personal Data only for the purposes disclosed in this Privacy Policy;
  • and any other service providers engaged by us to assist us to provide services;

These service providers must abide by our data privacy and security requirements and are only permitted to use your Personal Data in connection with the purposes specified above, and not for their purposes.

When we believe it is necessary to comply with applicable laws or to exercise, establish or defend our legal rights or protect your vital interests or those of any other person, we may also disclose and transfer your Personal Data to our professional advisers, law enforcement agencies, insurers, government and regulatory and other organizations, or as otherwise required or permitted by applicable laws.

Information you submit to the Site for publication may be made publicly available on the Site and therefore accessible by any internet user. You should exercise caution when deciding what information you submit to us for publication.

RIGHTS REGARDING PERSONAL DATA

If you have any questions regarding this Privacy Policy or you wish to access to edit or delete your Personal Data as a user of patternfaculty.com, you may do so by visiting the settings in your account or send us a request … Contact US

WITHDRAWING CONSENT

We retain your Personal Data as long as we have ongoing legitimate business requirements to provide products or services to you.

You can choose to withdraw your consent to our processing of your information and your use of the Services at any time by permanently closing and deleting your account. If you decide to delete your account, please send us an email request, so that we can follow the required procedure to comply with your request.  If your account does not have any open issues such as unpaid bills, unfulfilled orders, unresolved cases, or policy violations, you will receive an email with instructions to confirm your deletion request. This process may take up to approximately two weeks after which your account will be deleted to the extent permitted. Depending on which of our Services you’ve used (such as whether you’ve made purchases or sales on Pattern Faculty), we may be required to retain certain information for legal, regulatory, tax, security, or compliance reasons for a limited period, after which it will be deleted. This deletion is permanent and your account cannot be reinstated.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.  It is also important that you protect your account against unauthorized access.  We recommend you protect your information by choosing your password carefully and by keeping your password and computer secure, such as by signing out after using the site.

Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all requirements and implement additional generally accepted industry standards to secure your information.

OTHER WEBSITES (LINKS)

You may visit other sites through links provided in this website and they may direct you away from Pattern Faculty.  Please note that we are not responsible for the Privacy Practices of any other site and we encourage you to read their Privacy Statement.

COOKIES

We use “cookies” to store specific information about you and track your visits to the Site, either through a computer or via a mobile device. It is not uncommon for websites to use cookies to enhance the identification of their visitors and most web browsers are configured initially to accept cookies automatically. If you prefer not to accept cookies, you may adjust your browser settings to alert you when a cookie is about to be sent, or you may configure your browser to refuse cookies automatically.

A cookie is a small computer file or piece of information that may be stored on your computer’s hard drive when you visit our websites. On Pattern Faculty, cookies are used to increase robustness and to provide more efficient navigation. Cookies cannot view or retrieve data from other cookies, nor can they capture files and data stored on your computer.

Cookies may be used by our websites to improve functionality and in some cases, to provide visitors with a customized online experience. Although cookies have the capability of accomplishing a variety of undertakings, Pattern Faculty only uses cookies when they provide an obvious benefit to you. Cookies help authenticate how the user and login information is stored so the user can enter and leave our websites without having to re-enter the same information again. Cookies are also used by the server to store information about user page activities, so you can easily pick up where you left off. We also use remarketing, retargeting and similar tools to monitor your visits to our websites and advertise to you online on websites across the internet.

UPDATE OF THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review this page frequently. Pattern Faculty may, in its sole discretion, change or modify this Agreement at any time, with or without notice. Such changes or modifications shall be made effective for all Subscribers (customers, vendors, sellers and visitors) upon posting of the modified Agreement HERE.  You are responsible to read this document regularly to ensure that your use of the Service remains in compliance with this Agreement. If you continue to use our services or websites following an amendment to this Agreement, you will be deemed to have consented to the updated Terms and Conditions of Pattern Faculty. If our store is acquired or merged with another company, your information may be transferred to the new owners so that they (we) may continue to sell products to you.

Note:- All our “Terms and Conditions”, “Privacy Policy” & “Condition Of Sale” also apply to our Pattern Faculty Store at Etsy